lasso

Test merchant

OverviewData mapAdditional SignalsConciergeAttemptsRecommendationsIntegration

Login to access your storefront's Lasso.

Guided demoBack to home
OverviewData mapAdditional SignalsConciergeAttemptsRecommendationsIntegration
All attempts

Declined · $67.00 · Oct 23, 3:07 PM

Order seed_ord_00a9 · Generic issuer decline

Raw data
Sanitized processor outcome as stored — fields marked derived were inferred by Lasso, not reported by the issuer.
Outcome
Declined / blocked
Amount
$67.00
Processor
mock
Test data source
demo
Test run
—
Processor payment
seed_pay_seed_att_0013e
Processor charge
seed_ch_seed_att_0013e
Outcome type
issuer_declined
Network status
declined_by_network
Decline code
generic_decline
Network decline code
—
Network advice code
05
Advice
—
CVC check
pass
Postal check
pass
Risk level
normal
Card
Mastercard ·· 2783 (debit)
Issuer
Harborview Credit Union
3DS attempted
No
Source
Checkout
Time
Oct 23, 3:07 PM
Diagnosis
Why Lasso thinks this payment failed.
Diagnosis
Generic issuer decline
Who said no
Customer's bank
Visa category
Not a Visa-coded decline
Retry allowed
Yes
Confidence
low
What happened next
Rescue events, recovery attribution, and follow-ups. Order status: abandoned

Rescue events

  • Try another payment method shownOct 23, 3:08 PM
  • Try another payment method acceptedOct 23, 3:09 PM

Later attempts on this order

  • DeclinedRescue · Oct 24, 9:37 AM

The issuer declined without giving a reason ('do not honor'). Low-confidence diagnosis — a call to the bank or a different payment method is most likely to help.

Remedies offered (in order)

  1. 1. Try another payment method
  2. 2. Contact the card issuer
  3. 3. Email a pay-later link

Retry ledger

  • Initial attemptOct 23, 3:07 PM

0 blocked · 0 executed