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OverviewData mapAdditional SignalsConciergeAttemptsRecommendationsIntegration

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OverviewData mapAdditional SignalsConciergeAttemptsRecommendationsIntegration

Your AI Sales Closer

Checkout Concierge

The concierge resolves pre-payment objections — budget, shipping cost, failed promo codes, product uncertainty, unavailable items — while the decline closer keeps handling payment failures. All assistant actions are validated against your catalog, promo rules, and these controls.

Assisted orders completed
15
Paid orders that came through a concierge session
Assisted order value
$1,303.00
Revenue on concierge-assisted orders
Sessions
34
29 resolved · 2 handed off
Offers accepted
19 / 19
15 applied at checkout
Discounts granted
$102.40
Total discount value on assisted orders
Bags saved for later
0
0 reopened from the link
Offer controls
What the concierge may offer — everything else is read-only verified data (catalog, stock, promo rules).

Master switch for the shopper-facing assistant

Allow concierge-issued percent-off incentives

Offer free pickup as the cheaper-delivery option

Allow concierge-issued shipping discounts

Offer back-in-stock alerts for unavailable items (simulated)

Let shoppers save their bag and get an emailed link to finish later. Opt-in only; delivery is simulated

Cap on concierge-issued percent-off offers.

Discounts never push the order below cost + this margin.

How long a discount, free-shipping or promo offer stays valid once the concierge proposes it.

How long a saved-bag link works after it is sent, so a bag can't sit open forever.

Product rules

Keep chosen products out of concierge percent-off offers. Other items in the same bag can still be discounted. Promo codes you publish are not affected.

  • $128.00Discounts allowed
  • $145.00Discounts allowed
  • $198.00Discounts allowed
  • $214.00Discounts allowed
  • $176.00Discounts allowed
  • $189.00Discounts allowed
  • $248.00Discounts allowed
  • $38.00Discounts allowed
  • $52.00Discounts allowed
  • $88.00Discounts allowed
  • $32.00Discounts allowed
  • $28.00Discounts allowed
  • $24.00Discounts allowed
  • $168.00Discounts allowed
Sessions by blocker
What shoppers needed help with
  • promo10
  • budget6
  • shipping6
  • question6
  • availability6

Generated 10/25/2026, 5:55:57 PM. In a pilot, compare conversion and margin against a control group to measure incremental benefit.